Chinese-owned Polestar, together with sister brand Volvo, is at the very bottom when it comes to the smartphone apps that come with the cars. Conversely, Tesla performs best.
An app for an electric car may not be essential. But in many cases it makes life with an electric car easier.
However, there is a big difference in what drivers think of the apps that come with the cars. In fact, there is also a big difference between the brands.
This is shown by the latest settlement in the area from the American consumer body JD Power. According to the report, 90 percent of electric car owners today use one or more apps that their cars are connected to.
But it is far from all the apps that the car brands get developed that perform equally well if you ask the drivers.
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In general, 38 percent of drivers respond that they have problems establishing a connection between the app and the car itself. JD Power has divided the car brands on a scale that goes from 0 to 1,000 points. In addition, so-called 'premium brands' and everyday cars have been separated.
The American consumer body regards both Tesla and Polestar as premium brands, but there is a big difference in how the owners experience the options that they get in the cars via apps on their phones.
The best is Tesla, which scores 847 points out of a possible 1,000. After this, Mercedes and BMW follow, because it will be South Korean at Genesis.
On the other hand, consumers are ready to give both Volvo and Polestar bottom positions, although Jaguar's app 'Remote' just wedges itself between the two bottom plugs.
But it could actually be worse. Over at the everyday cars, Volkswagen, VinFast and Subaru dump with a bang. Subaru's 'Solterra Connect' achieves only 677 out of a possible 1,000 points in the survey. Enough for the absolute bottom position.
It is interesting, however, that Tesla – despite a top position – is far from delivering a flawless app. In fact, around 30 percent of Tesla owners who use the app respond that there are problems with the connection to the cars. This is an increase of 20 percent compared to 2022.
Tesla itself explains it with increasing use of the app. It puts pressure on the car brand's network capacity, it says. Much apropos of Tesla, the brand has just released another huge piece of news in Denmark. Read more about it here .
Read more exciting news from and about the world of cars right here!
