Thursday, January 23, 2025

Importer helps Danish owners of cars with fatal engine failure

According to Wismo Group, the goodwill that is now being provided on the problematic PureTech engines from Stellantis is 'old news' in Denmark. In Denmark, it is not a warranty but goodwill.

There is evidence that the Stellantis group is well aware that they had an unfortunate engine design with a timing belt that runs in an oil bath.

Because, as in Germany, France, Spain and Sweden, Danish owners of cars with the so-called PureTech engine (1.0 and 1.2-liter, ed.) can receive goodwill from the importer for up to 10 years or the first 175,000 kilometers.

This is confirmed by PR manager at Wismo Group in Denmark, Hanne Langsig Sorensen, in an email to Boosted.

According to Langsig Sorensen, the goodwill came into effect as early as April 2024. So apparently long ago, the same applied to German customers, for example.

It was Auto Motor und Sport that wrote this week that German customers are covered by a warranty scheme.

Danish customers do not appear to be covered by this scheme. Instead, it is a form of goodwill on the importer's part.

Wismo Group, which has also confirmed the goodwill in Sweden, however, has a number of strict requirements for providing assistance to drivers with the problematic engines.

– It's quite simple: Service must be carried out on time according to the factory's inspection plan at an authorized brand workshop, which must be documented in the form of an invoice, says Hanne Langsig Sorensen.

Boosted is trying to find out how much – or how little – the goodwill in kroner and ore amounts to in the Danish cases that may have the problematic timing belt.

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